Shipping & Delivery
We provide e-commerce shopping to Canadian addresses only. Any orders to ship outside of Canada will not be processed.
We use Purolator Ground Service for all outgoing shipments. This is a premium service, however we cannot ship to PO Boxes as Purolator requires a signature to complete delivery, so please provide an alternate shipping address.
All orders are processed and shipped same day or next day, and usually reach their destination in 2-5 business days unless an item is out of stock. If an item you ordered is out of stock, we will contact you for instructions.
Orders placed on weekends and holidays will be processed and shipped the 1st day following the weekend or holiday.
A tracking number will be emailed to you on the day your order leaves our store.
Shipping & Handling Charges
In order to provide the best rates, our shipping charges are flat rate fees, which will increase in cost, as your shopping cart total increases.
$ 0.01 - $ 100
$ 100.01 - $ 299
$ 300.01 - $ 499
$ 500.01 - $ 899
$ 900 and Over
The above shipping charges only apply to "add to cart" items like accessories, rubs and sauces, smoking wood and charcoal etc.
Most barbecues are NOT available "add to cart" because they don't lend themselves to this pricing.