Shipping Info

We ship all across Canada!

We provide e-commerce shopping to Canadian addresses only. A few select items may be shipped to an address outside of Canada.  Please contact us for more information.  We use Purolator Ground Service for all outgoing shipments of accessories and select small barbecues.  Depending on the items you purchased, your order may possibly ship in multiple boxes.

IMPORTANT:
We do not ship to PO Boxes.  Purolator requires a signature to complete delivery, so please provide an alternate shipping address.

Most orders ship Same Day or Next Day!

All orders are processed and shipped same day or next day, and usually reach their destination in 2-6 business days. Orders placed on weekends and holidays will be processed the 1st business day following the weekend or holiday.

A tracking number will be emailed to you on the day your order leaves our store. Shipment information will also be emailed to you showing which items have shipped. 

Shipping Rates

We strive to offer competitive and reasonable shipping rates across the country. Our shipping rates start at $10 and increase based on value and/or weight.

YES!! 2 bags of FOGO charcoal still ship across Canada for only $10!

Pick-up your order at one of our stores

You may choose to pick-up your order at either our Avenue Road or Bloor St. West locations, free of charge!  You can select these options during checkout.  You will be emailed when your order is ready for pick-up.  Please allow 1 to 3 days for your order to be processed and transferred to the store you selected.

Items listed as "Contact Store"

Certain items on our website are not eligible as "Add To Cart".  This may mean we do not have stock, or the item itself does not lend itself well for standard shipping.  If you would like info on how to obtain one of these items, please contact us.